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The University of Waterloo’s ‘GreyHeller-Enabled’ Mobilized Information System Gets an A+ from Students

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UNIVERSITY OF WATERLOO

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BUSINESS NEEDS

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GreyHeller PeopleMobile

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About Greyheller

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Drawing from our deep PeopleSoft roots, we engineer lightweight yet powerful software solutions that address gaps in mobile and security capabilities of ERP systems. Our mission is to help organizations extend and amplify their ERP investments.
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Contact Us

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111 Deerwood Rd. Suite 200 San Ramon, CA 94583 1.925.415.5050 info@devappsian.wpengine.com
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ABOUT

[/vc_column_text][divider line_type=”Full Width Line” line_thickness=”2″ divider_color=”extra-color-1″ custom_height=”34″][vc_column_text]University of Waterloo, with more than 36,000 students, has been named Canada’s top innovation university for 26 consecutive years. At the forefront of technology, its entrepreneurial culture and intensive focus on research makes it one of the top innovation hubs in the world.[/vc_column_text][divider line_type=”No Line” custom_height=”20″][divider line_type=”No Line” custom_height=”20″][vc_column_text]

CHALLENGE

[/vc_column_text][divider line_type=”Full Width Line” line_thickness=”2″ divider_color=”extra-color-1″ custom_height=”34″][vc_column_text]The University of Waterloo’s student information system, the primary interface for students to manage their college lives, lacked usability on mobile interfaces. Students expressed dissatisfaction with the system, finding it clunky and difficult to interact with from their personal mobile devices. Whether to check class schedules or look up a specific location from their phone, the ‘on-the-go’ student population needed convenient access to the system as they moved between different buildings on campus. In keeping with the University’s strong commitment to innovation, a decision was made to modernize and mobilize the existing system and make it available for students and staff from cell phones and tablets. The ideal solution also needed to improve usability, ensure security and present a branded user interface, aligned with Waterloo’s Student Portal and digital standards. IT leaders at The University of Waterloo began their search for a solution that would integrate easily with its PeopleSoft systems and provide a responsive browser-based interface accommodating Android, Apple and Blackberry-based devices.[/vc_column_text][divider line_type=”No Line” custom_height=”20″][divider line_type=”No Line” custom_height=”20″][vc_column_text]

SOLUTION

[/vc_column_text][divider line_type=”Full Width Line” line_thickness=”2″ divider_color=”extra-color-1″ custom_height=”34″][vc_column_text]In addition to existing functionality, the solution had to support features that made direct use of device-relevant gestures to allow efficient interaction on a mobile device. Waterloo considered, but quickly discarded, the idea of developing an in-house app due to security and privacy concerns. GreyHeller’s PeopleMobile was selected after an extensive evaluation of mobile technologies. Extended device support, and the ability to tightly couple with existing PeopleSoft systems without requiring new infrastructure or customizations, played a key role in the selection. PeopleMobile also met the University’s branding control and rapid implementation needs.[/vc_column_text][divider line_type=”No Line” custom_height=”20″][divider line_type=”No Line” custom_height=”20″][vc_column_text]

RESULTS

[/vc_column_text][divider line_type=”Full Width Line” line_thickness=”2″ divider_color=”extra-color-1″ custom_height=”34″][vc_column_text]The University of Waterloo was able to implement and roll-out its modern, highly usable, mobile-friendly student information system within 6 months. Almost 90 PeopleSoft pages were made mobilefriendly, allowing students to easily upload documents, add/drop/swap courses, view grades, and class schedules, search for classes and access advisor information and financial aid details from their mobile device. The system was also made available to applicants, allowing them to view application status and test scores, upload documents including transcripts and even accept/decline offers from their mobile device. The PeopleMobile based offering was an instant success with students. The appealing, Waterloo-branded black and gold interface was highly rated for ease of use and convenience. Students loved the minimalistic, modern design. Backed by powerful mobile capabilities, the University of Waterloo was able to effectively and quickly deliver a secure, mobile-friendly information system, resulting in more productive student and applicant engagement.[/vc_column_text][divider line_type=”No Line” custom_height=”20″][divider line_type=”No Line” custom_height=”20″][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color=”#edf2f7″ background_color_opacity=”1″ el_class=”pennstat-testimonial” width=”1/1″ column_border_width=”none” column_border_style=”solid”][vc_column_text]“University of Waterloo is an institution known for innovation so students had high expectations about how our student system should operate. Our implementation was quick and the system was very well received!” Adam Vlad, Technical Leader, University of  Waterloo[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”15″][vc_row_inner column_margin=”default” text_align=”left” class=”download-pdf-row target-blank”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1/6″ column_border_width=”none” column_border_style=”solid”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ el_class=”bordered-download” width=”1/3″ column_border_width=”none” column_border_style=”solid” column_link=”#”][nectar_icon icon_family=”fontawesome” icon_style=”border-basic” icon_border_thickness=”2px” icon_color=”Accent-Color” open_new_tab=”true” icon_padding=”0px” icon_fontawesome=”fa fa-eye” icon_size=”20″ url=”#”][vc_column_text] View ERP Solution Brief [/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ el_class=”bordered-download” width=”1/3″ column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”border-basic” icon_border_thickness=”2px” icon_color=”Accent-Color” open_new_tab=”true” icon_padding=”0px” icon_fontawesome=”fa fa-eye” icon_size=”20″ url=”#”][vc_column_text]View Datasheet[/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1/6″ column_border_width=”none” column_border_style=”solid”][/vc_column_inner][/vc_row_inner][divider line_type=”No Line” custom_height=”15″][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#f6f5f5″ scene_position=”center” text_color=”dark” text_align=”left” top_padding=”40″ bottom_padding=”35″ class=”cta-row” overlay_strength=”0.3″][vc_column centered_text=”true” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]

Let’s Get Started

Request a live demo and consultation with a Solutions Specialist

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