Careers

The Senior Product Marketing Manager is responsible for go-to-market strategy, planning, and execution for a suite of related Appsian Security products. You will be deeply involved in all product, marketing, and sales processes, including executing go-to-market plans, messaging, educating and enabling cross-functional teams and identifying and researching market opportunities. In service to revenue generation, growth, and product maturity.

Technology product marketing experience is a requirement. Substantive experience in B2B SaaS software, from both business process and technology perspectives, is essential. In addition, experience and preference for the fast pace and role flexibility required at emerging technology start-ups is absolutely necessary for success.

Responsibilities :

• Go-to-Market Plans – Research, author, and execute highly-integrated go-to-market plans incorporating market conditions, segmentation, product capabilities, customer problems/needs, competition, and company strengths and weaknesses.
• Buyer Personas – Understand and document the buying process and key stakeholders within our target markets. Provide insight into their jobs, objectives, motivations, and pain points.
• Product Messaging – Research and develop solution messaging that aligns with buyer personas and that is compelling, measurably impactful, and differentiated.
• Sales Enablement – Create content and tools that articulate, reinforce, and prove messaging to facilitate advancing clients through the sales process, including presentations, solution collateral and case studies.
• Customer Facing Content – Develop data sheets and other materials to be used in lead generation and nurture
• Market and Segment Analysis – Identify, research, and document market opportunities and threats, including segmentation, sizing, trends, solution fit, and competitive landscape.

Qualifications :

• 8+ years of direct experience as a product marketing manager or product manager for B2B SaaS technology businesses.
• Bachelor’s Degree or equivalent work experience in marketing, business, data analytics, or related fields is required. An MBA is a plus.
• Very strong expertise required in product marketing best practices and standards to assist in the continuous improvement of its product, marketing, and sales processes.
• Substantive experience in SalesForce and marketing automation is preferred.
• A motivated self-starter that without very detailed guidance, can analyze, plan, lead, execute, and measure complex projects to deliver successful outcomes.
• Passionate advocate in reaching business objectives who is comfortable taking an active and visible role
• Excellent communicator and storyteller that can explain complex concepts concisely and articulate points of view persuasively. The ability to communicate effectively with technologists, business managers, and senior leaders

CSM department is committed in providing best-in-class services to our existing customers, improving our overall customer satisfaction, and differentiating our products and services with potential new customers.

Increasing our investment in this area is core to our long-term strategy especially given current and developing trends in the market.

Role Overview :

Appsian is seeking a talented Customer Success Management (CSM) Operations Lead, with at least 6 years’ experience to join CSM team. This role will be an important strategic position within this growing team, focused on providing the best processes, tools and training to empower the customer-facing team and improve their efficiency. The role will partner with other businesses within Appsian to help drive change management across the organization.

Responsibilities :

• Identify and analyse complex data sets to provide insight into important goals.
• Promote deeper insights. Deliver insights critical for identifying areas of focus to improve customer outcomes
• Refine information, use important performance metrics to provide new insights. Develop tools and reporting methods addressing customer outcomes using Excel to enable senior leadership to visualize the state of the business and draw relevant conclusions
• Create interactive data visualizations and presentations that allow the business leaders to adjust quickly to performance and market trends and make data-driven decisions
• Building and standardizing scalable processes and best practices, both for the CSM team and in association with various parts of the organization
• Assisting with documenting these processes and best practices, and driving adherence to them
• Defining and producing KPIs, executive reporting and dashboard creation.
• Maintaining and enriching Customer Success tools and platforms with the most up-to-date data
• Building a dedicated feedback loop to ensure knowledge flow across the organization
• Coordinating CSM event planning (webinars, customer events) and communication efforts
• Tracking and helping drive completion of key CSM deliverables and initiatives

Requirements :

• Undergraduate degree or PG with 6+ years of relevant experience
• Must be highly detail-oriented and accurate in data analysis, reporting and verifying/maintaining data.
• Good in coordinating customer events, helping to build processes and tools, ability to communicate with the team and drive adoption of processes, etc.
• Excellent interpersonal skills, with the ability to work across business groups
• Strong written communication skills
• Excellent organization skills and proven project management experience
• Responsible individual able to work autonomously and proactively

QA Functional Skills :

• General Enterprise Testing Experience
• Advanced Knowledge of Testing Methodologies
• Advanced PeopleSoft QA Experience Required
• Deep PeopleSoft CS or HR Pillar Experience (Campus preferred)
• Hands on experience in PeopleSoft apps with focus on the UX (Classic/Fluid)
• Cursory Understanding of Selenium
• Test Reporting and Publishing Knowledge
• Knowledge of Building and Configuring QA Data

Senior Level Skills :

• Ability to Multitask and Prioritize
• Self-Motivated and can Work Independently
• Troubleshoot and Debugging Skills
• Great Communication Skills
• Updates/Reports Status to Others
• Training Others

Qualifications :

• Bachelor's degree or equivalent experience in Computer Science/IT
• 4+ years relevant testing experience
• Team player

The content writer will join our growing content creation team and is responsible for writing creative and compelling content for prospects and customers, across many formats and channels. This content needs to align with Appsian’s corporate messaging, marketing strategy, product value propositions, and specific audience needs. The ideal candidate must be an exceptional writer, interviewer, collaborator, and passionate about developing effective content.

Responsibilities :

• Work closely with marketing team to research, develop and create marketing content targeted at various stages of the customer journey.
• Ability to write content for multiple platforms including video scripts, ebooks, solution briefs, infographics, digital, etc.
• Help proofread, edit and finalize materials submitted ensuring it is on-message and falls within Appsian’s brand and voice.
• Collaborate with SEO strategist to incorporate keywords and topics that should be used to improve and maximize search results.
• Regularly interview internal and external subject matter experts to create prospect-centric, solution-oriented content for publication online and in print.
• Work closely with the content strategist to maintain and optimize collateral inventory.

Desired Skills and Experience :

• 5+ years’ experience in a content marketing role within a business-to-business technology company.
• Experience in enterprise software, preferably security and/or identity and access management, SaaS knowledge a plus.
• Excellent grammar skills with impeccable attention to detail.
• Proven ability to work cross-functionally across sales, marketing & product marketing organizations.
• Flexible and willing to take on new projects.
• Excellent time management skills, including prioritizing, scheduling, and adapting to changing market and organizational dynamics.
• Exceptional written and verbal skills required with the ability to provide examples of personally written content around technology and business solutions.
• Ability to take complex concepts and bring them to life in an easy to understand, conversational style.

The Senior Product Marketing Manager is responsible for go-to-market strategy, planning, and execution for a suite of related Appsian Security products. You will be deeply involved in all product, marketing, and sales processes, including executing go-to-market plans, messaging, educating and enabling cross-functional teams and identifying and researching market opportunities. In service to revenue generation, growth, and product maturity.

Technology product marketing experience is a requirement. Substantive experience in B2B SaaS software, from both business process and technology perspectives, is essential. In addition, experience and preference for the fast pace and role flexibility required at emerging technology start-ups is absolutely necessary for success.

Responsibilities :

• Go-to-Market Plans – Research, author, and execute highly-integrated go-to-market plans incorporating market conditions, segmentation, product capabilities, customer problems/needs, competition, and company strengths and weaknesses.
• Buyer Personas – Understand and document the buying process and key stakeholders within our target markets. Provide insight into their jobs, objectives, motivations, and pain points.
• Product Messaging – Research and develop solution messaging that aligns with buyer personas and that is compelling, measurably impactful, and differentiated.
• Sales Enablement – Create content and tools that articulate, reinforce, and prove messaging to facilitate advancing clients through the sales process, including presentations, solution collateral and case studies.
• Customer Facing Content – Develop data sheets and other materials to be used in lead generation and nurture
• Market and Segment Analysis – Identify, research, and document market opportunities and threats, including segmentation, sizing, trends, solution fit, and competitive landscape.

Qualifications :

• 8+ years of direct experience as a product marketing manager or product manager for B2B SaaS technology businesses.
• Bachelor’s Degree or equivalent work experience in marketing, business, data analytics, or related fields is required. An MBA is a plus.
• Very strong expertise required in product marketing best practices and standards to assist in the continuous improvement of its product, marketing, and sales processes.
• Substantive experience in SalesForce and marketing automation is preferred.
• A motivated self-starter that without very detailed guidance, can analyze, plan, lead, execute, and measure complex projects to deliver successful outcomes.
• Passionate advocate in reaching business objectives who is comfortable taking an active and visible role
• Excellent communicator and storyteller that can explain complex concepts concisely and articulate points of view persuasively. The ability to communicate effectively with technologists, business managers, and senior leaders

Our aspirational candidate is highly motivated, collaborative, and an opportunity mapper.

Responsible for maximizing new business opportunities through establishing, developing relationships with potential customers.

Essential duties and responsibilities include, but are not limited to:

• Your role will be to seek out revenue opportunities by contacting, following up with, and developing relationships with potential customers.
• This will require working with the lead generation/Prospecting team including meeting quotas. Some prior experience is preferred
• Have some understanding of Sales and Prospecting strategies, such as Sandler Sales, Challenger Sales, etc.
• You will be responsible for developing a geographic region of the US, in meeting and exceeding Lead Generation quotas.
• Creativity towards Prospecting your territory is appreciated here, and all ideas for improvement are welcome.
• Able to think quickly, be prepared to talk to a wide variety of people on the phone
• This will be a full time position with advancement potential.
• Being a team player is essential, as is being accountable for your own effort and job performance.

Desired Skills and Experience :

• Excellent communication skills. (Prior experience of speaking to International prospects will be an advantage)
• Highly motivated, an opportunity mapper. Should be Flexible, Cheerful and Good Team Player
• Able to understand and articulate with strong business acumen
• Great listener and quick thinker with an inquisitive nature.
• Very strong interpersonal skills to understand the opportunity, and the needs of prospects

Qualifications :

You would be a great fit as BDR at Appsian if you have

• 3 – 5 years prior BD/sales experience (within a Software/High Tech company is a plus)
• Hard working and willing to achieve while maintaining a positive and energetic persona.
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client

What's more, we are poised for scale and growth, which is why we need more talent like yourself.

Culture is at the heart of everything we do at Appsian and not that's just a jargon.

Broad Responsibilities:

Participate in data capture of logs generated by the Appsian products. work with different teams in understanding capture process. Help team developing dashboards with the necessary updates in logstash and elasticsearch.

Technology Expertise Needed :

• Should have strong knowledge in ELK stack.
• Strong experience in Design, build, deploy, maintain and enhance ELK platform.
• Strong experience in installing and configuring ELK.
• Strong experience in using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Logstash and filebeat.
• Understanding for docker architecture.
• Knowledge of scripting languages like Python, Shell Script and PowerShell.

Skills and Experience :

• Experience in data ingestion and data storage
• Hands-on with ELK.
• Ability to independently manage the work
• Good verbal and written communication skills.
• Good problem solving and analytical skills.
• Should be detail oriented
• Engineering graduate with 3 – 5years relevant experience

Job Description :

Systems Architects report to the Director of Enterprise Architecture and work as part of the IT Team to facilitate change to meet the needs of our organization. They work with our Sales, Support and Engineering teams to deliver performant infrastructure and/or application solutions to help meet the company’s strategic goals. Architects work in a continuous improvement framework to implement new processes as well as to enhance efficiency, resiliency, performance, and security of existing solutions.

Systems Architects draw from a diverse IT background from multiple layers of the solution stack and strong problem solving skills to understand stakeholder requirements and to be able to research and suggest solutions to challenges. They assist with planning and lead implementation of changes to support approved solutions.

Key Responsibilities and Duties :

• Meet with stakeholders to understand requirements and timelines
• Assist with research and planning of solutions
• Change management (communication, internal documentation)
• Develop user documentation and training
• Implement changes to meet requirements
• Act as second level resource for general IT support requests
• Cloud Server Architecture
• Provisioning/Deprovisioning
• Server maintenance
• DevOps/automation/optimization
• Architecture changes (network, security,…)
• Cloud Application Administration –
• Provisioning, security management, implementation
• Office365
• Salesforce
• Okta
• Druva
• Sophos
• Project work to implement infrastructure/application changes
• Involvement in Project planning
• Communication management
• Executing changes
• Infrastructure Support
• Trouble response
• Issue Management
• Second-level support of end-user issues as required

Job Requirement :

• 5+ years relevant work experience aligning with position requirements and ability to demonstrate knowledge.
• Cloud-scale computing (private or public; provisioning/deprovisioning, networking, monitoring, troubleshooting)
• General networking concepts
• DevOps, programming or scripting experience
• Server-class OS experience (installation, configuration, management) – Windows and Linux
• Experience in AWS and SaltStack would be an asset

Appsian may revise the duties and responsibilities of this position from time to time at its sole discretion as aligned to business growth.

Description

Platform Architects report to the Director of Enterprise Architecture and work as part of a product team to lead platform delivery efforts. They work with the rest of the product team to lead infrastructure development to create, build, test, and deliver product to customers. Architects work in a continuous improvement framework to implement new processes as well as to enhance efficiency, resiliency, performance, and security of existing solutions.

The ELK Platform Architect will draw from a deep understanding of ELK platform management, Docker lifecycle processes, virtual infrastructure management, and CI/CD to manage all infrastructure operations for product development and delivery. Architects draw from their experience in multiple layers of the solution stack and strong problem solving skills to understand product requirements and be able to implement solid, deliverable solutions to challenges. They actively research improvements and efficiencies, plan and lead implementation of changes to improve the complete product lifecycle.

Key Responsibilities

• Integrate as part of the product team
• Lead product infrastructure development
• Research, plan, and implement solutions
• Change management (communication, internal documentation)

Knowledge and Expertise

The role will require experience in the following areas :

• ELK stack management
• Deployment experience using DevSecOps
• Docker management as a product delivery platform
• Docker Networking
• Orchestration of Dockers using Kubernetes/Swarm
• Secure the DevOps Pipeline
• Amazon EKS
• End to End CI/CD Pipeline using Docker/Kubernetes/Jenkins
• Elastic Container Service
• Docker image pipeline development
• Creating virtual appliances for application

Specific experience in these areas would be an asset :

• Knowledge of Open Distro security management
• Public cloud virtual appliance delivery
• Large-scale ELK cluster implementation and management experience
• ELK cluster management in cloud infrastructure

Some knowledge required in the following areas :

• AWS Administration (Provisioning/deprovisioning, VPC config, security groups,..)
• DevOps experience (SaltStack preferred)
• Programming or scripting experience (shell, powershell, python,…)
• Creating automated test and build infrastructure

Core Competencies

• Communication
• Deep and broad technical knowledge
• Problem solving
• Adaptability
• Planning and organization