Traditional monitoring software may provide a 1,000 foot view into how employees spend their day, but when it comes to ERP application activity, insights are hard to come by. This is largely because ERP logging was designed to provide troubleshooting assistance, not provide details into user activity.
For departments that spend their day in ERP applications like HR, finance, purchasing, etc. hundreds of transactions can be executed per day with little insight into how productive those departments actually are. Is a certain function understaffed for what is being asked of them or are they potentially overstaffed? Are remote employees executing as many transactions as possible during their workday?
ERP transactions are some of the most sensitive from a time, security, and compliance perspective. To maximize effectiveness, you must be able to uncover granular insights into how employees are executing specific transactions and who’s data are they accessing.